Shipping policy

Shipping Policy

We are committed to providing a smooth and reliable shipping experience for all our customers. Below, you will find details about our shipping methods, costs, and policies to help you understand what to expect when placing an order with us.

1. Processing Time Orders are processed within 1 to 2 business days after purchase. Please note that this does not include weekends or public holidays.

2. Shipping Methods and Delivery Times We offer both Standard and Express shipping options, fulfilled by trusted carriers including USPS, UPS, FedEx, and DHL. Delivery times vary based on the shipping method chosen at checkout:

  • Standard Shipping: Delivery times depend on your location but typically range from 5-10 business days.

  • Express Shipping: Expedited service with delivery typically within 2-5 business days.

You can select your preferred shipping method during checkout.

3. Shipping Costs Shipping costs are calculated dynamically at checkout based on the shipping method, destination, and the weight of your order. However, we are pleased to offer free shipping for orders over $75 USD.

4. International Shipping We ship internationally to many countries. Delivery times and costs for international orders vary depending on the destination and chosen shipping method. Any customs duties, taxes, or fees are the responsibility of the customer.

5. Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at hi@wmgearshop.comor (561) 601-2545. Our team will assist you in resolving the issue as quickly as possible.

6. Returns for Undelivered or Damaged Packages Unfortunately, we do not offer returns or refunds for undelivered or damaged packages. Please ensure that the shipping address provided is accurate and complete to avoid any delivery issues.

7. Customer Responsibility for Return Costs If a return is required, customers are responsible for covering the cost of return shipping.

8. Contact Us For any shipping-related inquiries, feel free to reach out to us:

We are here to help and ensure you have a seamless experience with W M GEAR LLC. Thank you for choosing us!